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New Contributor Deano1292
New Contributor

New sim not activating

Hi I got a new sim yesterday morning (Tuesday) and it’s still not activated
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Online Community Manager
Online Community Manager

Re: New sim not activating

Hi Deano1292,

Any luck this morning? You've restarted the phone?

If not, you'll need to contact Optus directly to find out the reason for the delay.

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.  

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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