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New Contributor Mieke_S
New Contributor

New sim card

I lost my phone while overseas. I just bought a new sim card and want to use my old phone number on it. I never registered to have an online my optus account thing, but it seems you need an existing one in order to reclaim your old phone number?! This is driving me nuts. I can't find a phone number to connect me to an actual person to help me on this either. HELP!

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Regular Contributor
Regular Contributor

Re: New sim card

Have you tried speaking with the Live Chat Team at http://yesopt.us/chat2us, If its a Post Paid service you will need to get a Blank Sim from an Optus Store first.

RetiredModerator Toomey
RetiredModerator

Re: New sim card

My advice would be to get a replacement SIM from a store. They will activate it with your number all ready to go before you leave.


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