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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

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New Contributor

New phone

I’m a Optus customer, I want to buy new iPhone 13 pro max but at the same time link it to a plan as I will also be buying my daughter a new phone so I will need another number. I already have 3 numbers on my account. Can so done call me to assist on *****
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Re: New phone

Hi there, @Nicatherinos

Thanks for getting in touch about your new phone enquiry! 

Just to let you know that as this is a public forum, we have removed your phone number for privacy reasons. 

Also as this isn't a Sales channel, we suggest having a chat with our Sales team directly. 

To do this, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

They can then discuss your options for adding a new phone number with an iPhone 13 Pro Max included on Optuspay

Alternatively, you can place the pre-order on our website. You can choose that you are an existing customer, but requiring a new number.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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