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Respected Contributor
Respected Contributor

Re: New mobile plan issue

Their is no plan you can increase to, you are on the top plan that Harvey Norman has to sell.

Did someone on Yes Crowd answer your question?
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Occasional Contributor
Occasional Contributor

Re: New mobile plan issue

Really, is it the top plan with no international calling and roaming? That’s interesting
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Respected Contributor
Respected Contributor

Re: New mobile plan issue


@newuser000 wrote:
Really, is it the top plan with no international calling and roaming? That’s interesting

What's interesting is how you have totally ignored the link that @Paddylee gave which clearly shows that its the top Harvey Norman plan and that it does not have international inclusions.

Just accept that you got enticed by the $400/$700 gift card and did not adequately vet the plan it came with. 

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Honoured Contributor
Honoured Contributor

Re: New mobile plan issue

"Really, is it the top plan with no international calling and roaming? That’s interesting"

Its not the top (most featured) plan. But many mobile plans are bunched into a 'family'. You bought into the HN plan. You can only move to plans within that family and then only up (more expensive). You already have the most expensive plan in that family.

Suggest you post queries next time before buying. We can only tell you the situation as it is after the fact now. If international calls were important then you could have had those free with 20Gb a month for $20 a month.
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