I ordered a new mobile phone two weeks ago and they now claim that it has been lost at dispatch, and there is an 'investigation' occurring....how does this happen?
When will I be receiving my new phone?
Hi Dammer, sorry to hear about the run around here. If you can send through a private message to us here or on Live Chat, we can certainly take a closer look into the order to provide more clarification. We'll need your order number, full name, date of birth and mobile number. Thanks
I have 'spoken' to someone on a 'live chat'. So, I'll see what they can achieve first. If, there is no movement then I'll reconnect with you.
PS Very frustrated though, as I was assured I would have the phone in 2 days!
Thanks Dammers. Don't hesitate to send us a private message.