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COVID-19 impact to Yes Crowd & Contact Centres info here
New Contributor
New Contributor

New account - wrong personal information, how do I correct this?

I’ve just signed up for a plan with Optus but entered my wrong birth year and was wondering what I can do?

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Online Community Manager
Online Community Manager

Re: New account

We’ve optimised your post to help users understand what the topic is about and your question to be answered more clearly by the Yes Crowd community.

If you have an Optus store located near you, I'd suggest taking 100 points of ID with you to have your Date of Birth updated.
If you don't, please reach out to our live chat team to assist further.


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