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New Contributor
New Contributor

New account - Not Registered on Network message

So, I just switched over from Virgin to Optus a couple of days ago.  I just put the new SIM into my S3.  I cannot make or receive calls or use the interenet.  When I try to make a call, I get the above message.

 

I have removed the battery and SIM once, but there was no change.

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Regular Contributor
Regular Contributor

Re: New account - Not Registered on Network message

Is your Virgin Sim still working? Optus may not have made the change to your Optus Sim, its not an instant proccessed, it can take a few days.  When your Virgin Sim stops working, your Optus one will start working.

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Online Community Manager
Online Community Manager

Re: New account - Not Registered on Network message

Hey @Ragnarharius, if the port still hasn't gone through, you're welcome to send us a private message with your order details  http://yesopt.us/pmdan.

I need your full name, DOB and the number you're porting in.

 

I'll get back to you as soon as I can. 

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