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New Contributor dminogue
New Contributor

New Phone and Sim

ordered a new phone and sim card. received the phone but no sim card. but my account says I've been using data on the new plan when i never received the new sim
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RetiredModerator Shauna
RetiredModerator

Re: New Phone and Sim

Hey @dminogue  - Do you have any other services attached to this account? Are you currently using your old SIM with this number or are you a new customer? 


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