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New Contributor wdurrani
New Contributor

Network Unlock code not working

I have received Unlock Code and Master Code from OptusMob to get my Samsung Galaxy J2 Pro SM-J201 (SM-J250G) network unlocked but these codes are not working. I put non-optus sim in the phone and restart it. It ask for the network unlock code but when enter the provided codes I get error message saying that network unlock is unsuccessful. Please let me know if what I need to do.

 

Thanks.

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4 Replies
Moderator Shauna
Moderator

Re: Network Unlock code not working

That's a little odd, @wdurrani

 

Can you please send me a private message confirming the model of your device, your unlock code and your master code? 


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New Contributor wdurrani
New Contributor

Re: Network Unlock code not working

Done. Thanks. 

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New Contributor kamrul1111
New Contributor

Re: Network Unlock code not working

i am in same problem my j250g optus not accepting code.. i have code for unlocking non optus sim

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Online Community Manager
Online Community Manager

Re: Network Unlock code not working

Hi @kamrul1111


This is not something that we can currently assist with here on the forum.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please chat with us.  


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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