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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Shay19999
New Contributor
New Contributor

My sim number cannot be validated

I bought a new SIM card today as I'm wanting to change my phone number but when I type the Sim card number in to activate it I get a message saying it can't be validated right now.
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Aron_YC
Moderator
Moderator

Re: My sim number cannot be validated

Hi Shay19999


I'm afraid that activations is not something we can assist with on the forum. I'd recommend you give us a call on 133 937, or reach out to our Messaging team.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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