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New Contributor
New Contributor

My sim card is locked. How do i unlcok it?

How do I unlock my sim card.I am trying to activate it but it is locked.

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Esteemed Contributor
Esteemed Contributor

Re: My sim card is locked. How do i unlcok it?

Hmm have a look at the article on the link below and see if that helps.

Edit: I actually posted the wrong link. It should be good now.

https://www.optus.com.au/for-you/support/answer?id=1562 

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Crowd Champion
Crowd Champion

Re: My sim card is locked. How do i unlcok it?

Its PUKed!!! Did you put in the pin too many time? Does it ask for a PUK code? Was it active in the first place? 

 

Contact live chat to get the PUK or if you have have the orginal package information, then it should be printed there too. 

 

http://www.optus.com.au/shop/notices/service-chat

 


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Super Contributor
Super Contributor

Re: My sim card is locked. How do i unlcok it?

Hi @Helpme32

 

Are you still having issues? If so, what's the exact error message you're receiving? 

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New Contributor
New Contributor

Re: My sim card is locked. How do i unlcok it?

Where do I go to unlock my SIM card with my puk number
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Online Community Manager
Online Community Manager

Re: My sim card is locked. How do i unlcok it?

Hey there izzy072, your phone will ask you on the screen to enter your PUK code when you have SIM locked your phone.

If you mean how do you get your PUK code, go to My Account, click on your mobile number on the dashboard, click on the Manage option and then Show All Settings to see the PUK option.

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New Contributor
New Contributor

Re: My sim card is locked. How do i unlcok it?

 
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