Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Alfsy001
New Contributor

My prepaid number expired, how can I get it back?

I moved overseas and didn't want to lose my Aussie number, so I was advised to change to prepaid and remember to top up at least once every six months. Unfortunately, I forgot, and now I've lost that number! It's really really important that I get it back because I still need to use the phone from time to time, and I really don't want a new number. How can I get it back??

Tags (3)
0 Kudos
1 Reply
Crowd Champion MiCCAS
Crowd Champion

Re: My prepaid number expired, how can I get it back?

Hey there,


Once your plan expires, your number is held for a period of time by Optus, so I'd recommend jumping on live chat ( or calling 133 937 to see what your options are. 


Let us know how you go!

I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
0 Kudos
Top Contributors