My prepaid number expired, how can I get it back?


I moved overseas and didn't want to lose my Aussie number, so I was advised to change to prepaid and remember to top up at least once every six months. Unfortunately, I forgot, and now I've lost that number! It's really really important that I get it back because I still need to use the phone from time to time, and I really don't want a new number. How can I get it back??

Re: My prepaid number expired, how can I get it back?


Hey there,


Once your plan expires, your number is held for a period of time by Optus, so I'd recommend jumping on live chat ( or calling 133 937 to see what your options are. 


Let us know how you go!

I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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