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New Contributor
New Contributor

My prepaid number expired, how can I get it back?

I moved overseas and didn't want to lose my Aussie number, so I was advised to change to prepaid and remember to top up at least once every six months. Unfortunately, I forgot, and now I've lost that number! It's really really important that I get it back because I still need to use the phone from time to time, and I really don't want a new number. How can I get it back??

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Valued Contributor
Valued Contributor

Re: My prepaid number expired, how can I get it back?

Hey there,

 

Once your plan expires, your number is held for a period of time by Optus, so I'd recommend jumping on live chat (http://yesopt.us/chat2us) or calling 133 937 to see what your options are. 

 

Let us know how you go!


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