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New Contributor
New Contributor

My prepaid long expiry

Hi, I’m currently overseas and my plan ends in a couple of days. I’m wanting to recharge for $60 (365 days) but cannot locate that plan anywhere online. Can anyone please help me?
TIA
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Moderator
Moderator

Re: My prepaid long expiry

G'day @MezF, hope you are staying safe and sound abroad mate. I have just had a look online at our recharge options and can see that our Prepaid Long Expiry for $60 is still on offer.


If you head to the 'Long Expiry' tab and scroll sideways over to the end, you will see a "1 year expiry option". Just below that there will be a yellow icon that reads "recharge" and from there just follow the payment option and you will be able to place a credit onto your number within a few clicks


Just in case you have not already done so, I would also recommend downloading the Optus App as well, which will provide you with all your service details and present you all the recharge options/ plans available  🙂



New Contributor
New Contributor

Re: My prepaid long expiry

Thank you so much @Tuong_YC!! That was my issue, not seeing the side tab on my phone. All done now, thanks again 👍🏼
Moderator
Moderator

Re: My prepaid long expiry

You all good @MezF, happy to help 🙂 On the  Optus App as well, you will also be able to access our 24/7 Messenger service where our support teams would be more than happy to assist with any enquiries you have in real time.


Stay safe mate 🙂