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New Contributor vandeinsen
New Contributor

My order

What does it mean if .y order says open and the next to plan says negotiation

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3 Replies
Esteemed Contributor
Esteemed Contributor

Re: My order

This means it's being processed by the back end Sales Support team.

 

https://yescrowd.optus.com.au/t5/Mobile/Negotiation/td-p/391061

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New Contributor vandeinsen
New Contributor

Re: My order

 Does this mean its been approved,what is the back end sales team

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Esteemed Contributor
Esteemed Contributor

Re: My order

No I don't think it has been approved yet. I don't know what the function is of the back end sales team but as the name suggests it is no doubt one of the many departments an order goes through before it gets approved. With a bit of luck an Optus staff member will see this post and let you know precisely what it means. Smiley Happy

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