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My number shown as "private" only for my wife's phone and no one elses

Hi guys,

 

Per the subject line - My number shown as "private" only for my wife's phone and no one elses.  My iPhone X settings are set to show caller id, but for some reason with her it doesn't come up.

 

She has an Oppo A71k that she bought in Philippines - She gets caller ID for everyone but me.  Both phone plans are under my name, and both are Australian numbers (although she does have dual sim for when she visits home in PH).

 

I've tried deleting her contact details (in case the problem related to individual settings for contacts), but no luck.

 

Anyone can shed some light on this, that would be amazing.

 

 

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RetiredModerator
RetiredModerator

Re: My number shown as "private" only for my wife's phone and no one elses

Hey @gg12, seems a strange one. We can probably check the settings for your service on our end to ensure nothing's blocking this on our end. Send through a private message confirming full name, phone/account number and DOB and we'll take a look. 


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