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New Contributor Lily_mae66
New Contributor

My new pre paid sim card number isn't registering as a number?

I tried to activate my new SIM card and it's saying it isn't a number? I've typed in the 13 digit number in the back of the sim and on the card I was given in my sim pack. What do I do now when I can't call Optus as my service isn't activated?
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RetiredModerator Toomey
RetiredModerator

Re: My new pre paid sim card number isn't registering as a number?

Sorry to hear of the issues with your new SIM. Were you able to get it sorted?

 

It sounds like you may need a new SIM card. If you still need to get in touch, jump into Live Chat for immediate assistance and we can check it out.


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