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New Contributor Amosbambi
New Contributor

My bill

You charged me for a new number charge  when I ask a crew member to change my number because I was getting hassled an I was told because I havent  change my number this is the first time it would be free why did I get changed 55$ for changing my number thank u hope we can work this out if I new I had to pay 55$ for a number change I wouldn't of done it but I was told it would be free 

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Moderator Marie
Moderator

Re: My bill

Sorry to hear that @Amosbambi 😞

 

Our Customer care team via the My Optus App, or via this link will be able to assess your account and apply a credit for this.

 

 


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