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New Contributor jmsle2017
New Contributor

My Prepaid Ultimate - what happens if I don't recharge or if I change plans ?

I have $9.25 of Extras Credit and the Prepaid Ultimate expires on 19/8...

 

If I change to Long Expiry what happens to the Extras Credit and what can it be used for ??

 

 

 

 

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Trusted Contributor
Trusted Contributor

Re: My Prepaid Ultimate - what happens if I don't recharge or if I change plans ?

It can't be used for transferring to the Amaysim $10 per year plan.

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RetiredModerator Mike-N
RetiredModerator

Re: My Prepaid Ultimate - what happens if I don't recharge or if I change plans ?

Hey @jmsle2017

 

I'm sorry for the delay! When changing from one Optus prepaid plan to another, you lose any extras credit. This means you should try and use it up before making the change. Extras credit can be used for standard international calls, roaming and selected premium SMS services. More info on changing your plan can be found on our Website here. 

 

 


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