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My Optus recharge voucher does not work

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Online Community Manager
Online Community Manager

Re: My Optus recharge voucher does not work

We’ve optimised your post to help users understand what the topic is about and your question to be answered more clearly by the Yes Crowd community.

Expired before purchase
Please return to the place of purchase with your receipt

Expired after purchase
If your voucher has expired since it was purchased, it will now be unusable and you'll need to purchase a new one

Failed to print
Please contact the issuing vendor/financial institution responsible for the vending machine

Printed, but is not clear enough to use / redeem
Chat to us. We may ask you to fax both sides of the voucher to us.

Is valid, but can't be used / redeemed
Double check that you've entered the correct details

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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