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Number
New Contributor
New Contributor

Mobile number

Some clown in the 24/7 messaging app has changed my number.
Can I get my old number back
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3 Replies
Tina_YC
Moderator
Moderator

Re: Mobile number

Hi @Number, thanks for contacting us. We're sorry for the troubles you've had with us so far. 


Please contact our support team on 133 937 or our Messenger team online. Tina.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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Number
New Contributor
New Contributor

Re: Mobile number

I already been on phone. Messaging app lodged complaint but nothing helpful
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Tina_YC
Moderator
Moderator

Re: Mobile number

If you'd like us to follow up on your complaint case, please send a private message to the official Optus Facebook page or Twitter page for further assistance. Tina.


----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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