Mobile Order #115200458A

[Caprion76]

Chi there, can you please help me follow up on order #115200458A. It has been over a week since the order has gone through.

[MRSKNOWITALL]

what sort of phone did you order? there are a couple of phones that are on backlog with Optus meaning no stock till further notice. It might be worth calling or reaching out to someone on the status of your order

[soupaula]

call then - there are a few of us stuck with this - no info - order not processed

[Ray_YC]

Hi Caprion76,

What comes up when you track your order?

[soupaula]

Hi - I called them today - 4th time contacting Optus in 19 day’s regarding my order and have a sim in the way - I think it really does depend on who you talk to - next step is the porting process - fingers crissed

[Dan_C]

Did we give you a new order reference number? 

 
Keep us updated @soupaula. Happy to help in any way we can.