I can't seem to make or receive calls. When I try to make a call, the phone indicates that it is dialling but there is no sound. I went into the Settings of my Samsung Note 4 and I found an entry on the Status page that says :
Mobile network state
Any ideas of how I can reconnect? My Optus app shows that my bills have been paid up to date.
I can still send and receive SMS though.
Solved! Solved: Go to Solution.
Have you tried removing the sim and giving it a quick wipe then installing it again? If that does nothing you can try resetting the network connections.
Edit: I assume you have restarted the phone.
I had already rebooted the phone a couple of times and I had removed the battery and Sim card. I didn't wipe it though.
Anyway, after I got your message, I changed the network to 3G/2G and the phone worked. I then changed it back to 4G/3G/2G and it still works. So thanks a lot for your help.
We do have a few handy articles up on the forum. See: