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Reki
New Contributor
New Contributor

Mobile Data

Hi,

My mobile data is slow or not working. I dont know why. How do I check and diagnose this.

 

Thanks

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Mobile Data

Try restarting your device and doing a speed test or similar. How many bars do you have?

 

http://www.speedtest.net/

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Mobile Data

Hi @Reki,

 

By 'mobile' do you mean out and about on the 4G mobile network, or do you mean at home while connected to wifi?

 

What has made you feel that the mobile data is slow? Is some app not working? Streaming TV? 

 

Have you googled "speedtest" on your phone and run an online speed test?

 

Peter Gillespie

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