There will be some channels leaving the Fetch service soon. Click here to find out what they are. Read the full story
2018-07-24 05:45 PM
Are other people having trouble activating sims today (24/7)
seems system has been down since 10am
Solved! Solved: Go to Solution.
2018-07-24 10:12 AM
Sorry to hear of the issues @RossH. I'm not aware of any faults with the activation system so we may need to investigate your service specifically. Please jump into Live Chat and follow the "Track your order" prompts to speak with our pre-activation team.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
2018-07-24 11:55 AM
spent most of yesterday on live chat with your team who told me system was down
I now have it case logged to fix activation but disappointing that Optus has failed to port smoothly
Lets hope I have a phone working soon
2018-07-25 08:45 PM
Great to hear @RossH. Thanks for keeping us updated.
If something else comes up, let us know
We’re currently performing upgrades to the Yes Crowd platform.
Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.
Please mark it as a Accepted Solution and be generous with that Kudos button