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Mobile Activation system

RossH

Are other people having trouble activating sims today (24/7)

seems system has been down since 10am

ross

Re: Mobile Activation system

Toomey

Sorry to hear of the issues @RossH. I'm not aware of any faults with the activation system so we may need to investigate your service specifically. Please jump into Live Chat and follow the "Track your order" prompts to speak with our pre-activation team.


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Re: Mobile Activation system

RossH

Hi Toomey

spent most of yesterday on live chat with your team who told me system was down 

I now have it case logged to fix activation but disappointing that Optus has failed to port smoothly

Lets hope I have a phone working soon

Solution

Re: Mobile Activation system

RossH

Service finally activated at 3.30 today.  Thanks Optus.

Re: Mobile Activation system

Dan_C

Great to hear @RossH. Thanks for keeping us updated. 

 

If something else comes up, let us know

 

 


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