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Mia Sphere Live ??

Hi Optus - just got my bill for the last month and have two charges for Mia Sphere live for $6.99 each which I didn't authorise. I don't even know what Mia Sphere live is! Could you please get someone to look into my latest bill and reverse the charges? Thanks

 

Chloe

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Re: Mia Sphere Live ??

Sorry about the delay in getting back to you @Chloe89. Have you had a chance to chat to someone who was able to look into this for you? If you have been charged for some thirf party services I recommend checking out our website here for more information on these service charges → http://www.optus.com.au/shop/support/answer/content-faqs-spend-control?requestType=NormalRequest&id=.... If you weren't aware that you have been subscribed to them, what we can do is place a barring on it for you and raise a case so that they can get in contact in regards to those charges. Please chat us you account details here →  http://yesopt.us/chat2us


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