cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Mia Sphere Live Charges

I have been to Kerry from Optus Mobile who blocked this scam from my bills. She said she will put a complaint to get my money refunded ($9.99 x 2). I would like Optus not to accept this scam to be charged in any account and would like my money back straight away.

 

0 Kudos
Reply
1 Reply
Highlighted
Honoured Contributor
Honoured Contributor

Re: Mia Sphere Live Charges

I believe Optus are legally obliged to pass on charges for Premium SMS.

 

I also believe they should set everyone's account to a default of $0 PREMIUM SMS SPEND.

 

Better still, as Telstra have just done, they should exist the Premium SMS areana completely. It is now just a place for scammers.

 

Regards

 

Peter Gillespie