Im a bit confused - before moving house my iPhone would pop up a message with an Audio.amr file to click and you could hear the message. After moving I couldn't hear any messages - so Optus reset - but now I have to dial 321 to get the message - can I get the old audio.amr showing up again?
Hey @Petalz. This optional paid feature would have been your Voice to MMS, which turns your voicemails into audio messages. If you are wanting to turn this back on, you can do this via your My Account. The steps on how to do this can be found on our Voice to MMS support page.