I have received this message.
FreeMsg: MangoGames subscription costs $9.99/wk to your mobile account for 55 quizes. Optout send STOP to 19789232 HELP:1300342196 http://au.mangogames.net/
I have texted stop straight away but got no confirmation. I refuse to pay any charges coming from it. Thanks.
Hi @Pietrofp, completely understand your frustration. Could you please PM me your full name, mobile number and date of birth Here so I can look into this? We may need to have this investigated by the content provider and can also bar all premium service providers so this doesn’t happen again. Aman
Hey @Dan42, thanks for reaching out. I've copied a response I'd posted from a similar thread. Hopefully it's of some use to you.
We do understand the concern and changes are being made in response to customer feedback. I'd suggest checking out the following threads.
For the moment, we'd suggest jumping onto live chat → www.optus.com.au/livechat/pmobi. You'd need to ask the consultant to action the following for you.
If you need us to follow up on your refund, message us back here and we'll gladly help out