For several MONTHS, I and countless others, continue to get scammed by this Optus enabled con artistry.
And we're still waiting for the matter to be "resolved".
I saw a note from one Optus Victim on this forum who has now switched to a different service.
How is it that SO MANY reasonable, rational, normal people who have the misfortune of being Optus customers are getting scammed, month after month, enabled by Optus ... while Optus tells us that it's not really the fault of Optus.
We've gotten charged through our Optus accounts. Optus has been profiting from this.
Optus can solve this problem instantly. But they don't. Not because they can't, but because they won't.
Optus is the enabler. Optus drags its feet. Optus makes promise after promise after promise that it doesn't keep.
We are suckers.
As for the immediate action you can take: Get Optus to set your third party content provider limit to zero. You can do it yourself, but it's a bit of a convoluted process (for some mysterious reason).
That means you can't be charged any more.
Optus: You should have the content provider limit set to zero by default on all Optus accounts, so that it takes a clear decision by the customer to raise that limit.
That's what a decent, responsible company would do.
