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New Contributor
New Contributor

MIA Sphere Live

I've been charged for services I did not suscribed to. It started on 15 Dec 2017 and there has been one charge from MIA Sphere Live each week thereafter. How do I stop this and not be charged for these items?

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Esteemed Contributor
Esteemed Contributor

Re: MIA Sphere Live

Have a word with support about reversing those charges and you can do that via the live chat link below if you can get through. I would also have a read of the second link below as it explains how to reduce your exposure to these clowns by reducing your spend to zero.

 

http://www.optus.com.au/shop/notices/service-chat

 

http://www.optus.com.au/shop/support/answer/managing-third-party-content-spend-control?requestType=N...

 

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Moderator
Moderator

Re: MIA Sphere Live

Hey @JShum18, thanks for reaching out to us as we understand your concern in regards to the content charges on your account. I have now responded to your PM on the other post with the details and confirmation.


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