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2018-08-31 05:40 PM
So I just got a $15 charge on my bill for this 1300724406 MIA Sphere Live.
How do I get a refund? I never called this number.
2018-08-31 06:32 PM
Search MIA Sphere on this forum and you will see all the advice you need.
Most importantly set your premium SMS spend to zero. The easiest way to do this is through the My Optus app.
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button
2018-08-31 06:07 AM
Hi @ tmjsmith - Are you able to PM me Here your full name, Optus number & date of birth so we can take a look into this?
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
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