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Foly
New Contributor
New Contributor

Lost prepaid sim card

I’ve previously lost my prepaid optus sim card so i brought a new $2 optus sim card but im wanting to know with the new $2 prepaid optus sim card can I retrieve my number with it.
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Tigers1719
Trusted Contributor
Trusted Contributor

Re: Lost prepaid sim card

@Foly  
You should be able to do that. 
Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

I am an Optus user.
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petergdownload
Honoured Contributor
Honoured Contributor

Re: Lost prepaid sim card

You could also try drop into an optus store and they might be able to give you a replacement on the spot.

But I also can't see a reason why you can't just buy another $2 SIM and just activate that as usual and request your number. Should come across automatically.

Out of interest how much data do you use a month and how much do you trends to pay for it?
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