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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Tim90210
New Contributor
New Contributor

Lost SIM card

Hello

 

I lost my Optus SIM card while in the UK. Could someone please tell me what I'm supposed to do when I get back to Australia next weekend?

 

Cheers

Tim

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Lost SIM card

Well I would report your old one lost and get it cancelled so nobody can use it and possibly call into an Optus shop and get a replacement when you get back.

 

Edit: I should have also said that many airports have Optus outlets and you may be lucky enough to get one where you land.

 

https://www.optus.com.au/shop/support/answer/lost-stolen-or-found-your-mobile-device?requestType=Nor...

 

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