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COVID-19 impact to Optus Call Centres info here
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Login and sim linking

I've tried to log into the myoptus app to link my galaxy watch to my network but it is saying that my account login details are not linked to this SIM... it's my sim?? How to I fix this?
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Online Community Manager
Online Community Manager

Re: Login and sim linking

Hi there Louarnavivien,


If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details so they can take a look at what the issue is.

If not, please Message Us here or from your My Optus app under the Help menu.
Let us know how you go. 


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