cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Highlighted
New Contributor epicurius7
New Contributor

Local phones can't call my roaming mobile.

I am currently roaming in Scotland, and can call local mobiles but they cannot call me (using the +61 prefix). Have tried restarting the phone, and manually switching between different host networks (typically EE or O2).Some mobiles can SMS me, but not all (perhaps depending on the network they are on).

Any ideas?

Tags (3)
0 Kudos
Reply
1 Reply
Moderator Wesley-J
Moderator

Re: Local phones can't call my roaming mobile.

Hey epicurius7 - can you please send me a private with the following info so that we can take a closer look at your roaming issue?

 

Are you the primary account holder: Y/N
Full name: 
Date of birth: 
Account number:

 

Once we have that, we'll see if there's anything we can do to help. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors