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Muhammadimran82
New Contributor
New Contributor

Live chat not responding

I am trying on live chat through app but it's not responding
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Rob_YC
Moderator
Moderator

Re: Live chat not responding

Hey @Muhammadimran82, thanks for reaching out here. With the Messenger feature within the My Optus App it's not a live response team, someone will always get back to you there however there may be a delay between their messages or them getting in touch. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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AndS
Super Contributor
Super Contributor

Re: Live chat not responding

@Muhammadimran82Sometimes Optus never get back to you. If Optus does not respond within an hour try again to contact them via the app.

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