Hey @mattyn07 any luck getting in touch. If I could also suggest trying the following URL's:
Sales web chat → http://yesopt.us/chat
service web chat → http://yesopt.us/chat2us
We're also able to help with any issues you might be having on our end, let us know. We're always happy to lend a hand 🙂
Update: 09/01/2020
We've recently switched over to Messaging. We have more information up on our Help and Support page.
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@Cally200, sorry I'm not quite following.
Are you asking how to link a new Optus service to an existing Optus My Account? Let us know, we're happy to help.
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This is not something that we can currently assist with here on the forum. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please chat with us.
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