How do you access Optus Live chat? I want to talk to someone from Optus as my phone isnt working atm
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Hey @mattyn07 any luck getting in touch. If I could also suggest trying the following URL's:
Sales web chat → http://yesopt.us/chat
service web chat → http://yesopt.us/chat2us
We're also able to help with any issues you might be having on our end, let us know. We're always happy to lend a hand 🙂
Update: 09/01/2020
We've recently switched over to Messaging. We have more information up on our Help and Support page.
Hi there,
How can I get my call history, all the numbers I have called. If there is any way to get hold of numbers. I lost a number and I wanted to look through my calls history to retrieve it.
Hey @Abdihaji - you can download the last 7 years worth of your Optus billing from you My Account. All outgoing communications will be listed on the invoice.
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Hi how cod I link a service provider to my Optus account
@Cally200, sorry I'm not quite following.
Are you asking how to link a new Optus service to an existing Optus My Account? Let us know, we're happy to help.
Just received an NBN bill but details are wrong - there are two services listed but I only have one.
Can I be connected to a real person to discuss?
This is not something that we can currently assist with here on the forum. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please chat with us.
Hi,
Chat does not work at the moment and neither do all the other options listed here to get into Chat -Personal - Billing and General Service.WA time is 10:05 AM.
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