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trishamaeee
New Contributor
New Contributor

Link account

Can’t access my optus account app it kept saying My account details aren’t linked to this sim and makes me log out? Contact optus but no one to contact!
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et7
New Contributor
New Contributor

Re: Link account

I am also currently facing the same issue and is trying to contact Optus about it. I am unable to message then as my Optus app kept insisting that my account is not linked to the sim. I am currently trying to verify my email through Optus in order to view my bill for the postpaid. It will be great if someone could assist us with this matter.
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A_Christo56
New Contributor
New Contributor

Re: Link account

Yes I have the same issue with the sim. I've tried contacting optus without result since mid March.
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Ray_YC
Online Community Manager
Online Community Manager

Re: Link account

Hi there,
Thank you for raising this issue.
We’re unable to look into account details on Yes Crowd.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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