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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

Leaving Australia and cancelling Optus service

I am going to leave from Australia 10th of March. 

I want to close my Account from Optus and no longer need service from 11th of March. 

I am going to close the bank account that being direct debt also. 

Please let me know how do I pay the last bill. 

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Online Community Manager
Online Community Manager

Re: Leaving from Australia

Hi there rladudska,

You'll need to contact Optus directly to cancel your service(s).

The last bill will be issued after the date the service is cancelled around the same time of the month it is normally issued to you. When it is issued you can pay it online here. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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