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2019-02-10 09:28 PM
Great outcome. I think any company that handles a change of mind refund two months into a contract should definitely be applauded. Well done Optus and great to know there is some flexability being built in around leasing plans. Good tip @Yeldarb.
PS And definitely mark it as solved @mickmcmahon6730
2019-02-12 06:57 AM
I’m just confirming the plan change to own the phone plan has gone through this morning,the only extra charge on bill is the $15 handset fee,plus a one off $50 plan change fee which I was not aware of,however I’m just going to cop this.