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New Contributor c_a1993
New Contributor

Late payment fee on bill

Last month my bill was due 18th of July but I requested an extension until the 1st of August, I paid my bill on the 28th of July so I would not breach the extension.

i have recently got this months bill and there is a late payment fee, I am just wondering if I would still get a late payment fee if I was granted an extension. 

I have tried calling Optus but have been unable to talk to an actual person 

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Honoured Contributor
Honoured Contributor

Re: Late payment fee on bill

Yes.

 

Optus can (and usually do) still charge the late payment fee even though you've arranged for an extension.

 

Regards

 

Peter Gillespie