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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Keeping same phone number, still with Optus prepaid?

Just got new Optus phone. Old phone is also prepaid with Optus. Can I keep same phone number?

 

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Online Community Manager
Online Community Manager

Re: Keeping same phone number, still with Optus prepaid?

Hi marjul28,

Yes however at the moment due to COVID-19 impacts, porting (transferring your number) is not currently available.

Our main priority right now is to ensure that all of our customers have a working service. 


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