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New Contributor tinawaite
New Contributor

Is it impossible to speak to a real person on the phone?

How do I get some help?

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2 Replies
Honoured Contributor
Honoured Contributor

Re: Is it impossible to speak to a real person on the phone?

Optus phone service (great if you can get it) can sometimes be a very long wait. 

 

You're much better off trying a query here (if general in nature) or OPtus LiveChat which is usually pretty quick and available 24/7

 

Peter Gillespie

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Moderator GuyCS
Moderator

Re: Is it impossible to speak to a real person on the phone?

Hi @tinawaite - if you're still needing a hand, please provide some more detail here and we'll do our best to assist. 

 

Alternatively, you can give us a call on 13 39 37 or reach out to our Live Chat team here → http://www.optus.com.au/shop/notices/service-chat.


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