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New Contributor rm24
New Contributor

Invalid student discount code

Hi,

 

I received a student discount code of 10% three days ago but am unable to apply my code today. It says it's invalid.

I checked yesterday and I was able to see the discounts. There seems to be no expiry on the code so I don't understand why it's not working. 

 

Thanks 

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3 Replies
Online Community Manager
Online Community Manager

Re: Applying student discount code

Hi there @rm24

 

You're receiving the prompt when you enter the code at checkout?

 

Have you tried to generate another code via the Student HUB page

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New Contributor rm24
New Contributor

Re: Applying student discount code

Yes I am receiving the prompt at the checkout. I am unable to apply for a new code on the student hub, there seems to be no option to do so anymore. 

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Online Community Manager
Online Community Manager

Re: Applying student discount code

Sorry for the delayed response back to this one @rm24

Did you end up putting through the order?  I'm happy to see if I can assist with the discount.

 

You're welcome to PM us with your details. We'll need your full name, DOB and mobile number.

 I won't be able to respond right away, but if you leave us with your details, I'll get back to you as soon as I can. 

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