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New Contributor MissAdventure
New Contributor

International roaming issues

Hi, I have international roaming activated, however in Indonesia and service only giving me SOS service. Any advice would be appreciated. Cheers 

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Respected Contributor
Respected Contributor

Re: International roaming issues

Did you activate it with Optus and then again within your phones settings?

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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New Contributor MissAdventure
New Contributor

Re: International roaming issues

Thank you for replying. I have tried as you suggested. As well as turning my phone off & on again? I’m a bit stuck for other options

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Respected Contributor
Respected Contributor

Re: International roaming issues

You might need to manually select the carrier over there. This is done via the settings in your phone as well under the mobile/cellular network setttings.

 

Failing that, might be worth speaking with a rep - http://yesopt.us/chat2us

____________________________________________________________________________________________________________________________
I do not represent Optus. The views, opinions and advice expressed in my posts are my own