Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor
New Contributor

International calls

Hi, I just noticed I no longer see my free 300 minutes for international calls for my mobile

in either mobile app or laptop app. A couple of weeks ago it was still there, now is is no longer visible.

Does this mean I don't have free international calls anymore?

My contract has not expired and is not changed so I see no reason this should not be available for me.


0 Kudos
1 Reply

Re: International calls

Hey @JakobD - not great to hear if you're unable to see your international minutes via the My Optus App or your My Account. We can certainly double check to see if it's still included in your plan, however.


Please shoot me a private message with the following info and we'll check it out: 


Are you the primary account holder: Y/N
Full name: 
Date of birth: 
Account number:

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos