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New Contributor
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Incorrectly Billed

Hello,

 

I have been incorrectly billed for a number that is not even mine for the past two years, only at $10 a month but they have been billing me since November 2017. I originially had a plan with Optus until around October 2017 and after the plan was paid off and compelted, I stoped my plan with Optus and went to a Pre-Paid service instead. But since they I've been billed $10 for a number that is not even mine. I've been trying to get onto Optus about this for so long and no luck. I got transferred around 7 times!!! 

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Online Community Manager
Online Community Manager

Re: Incorrectly Billed

This is not something that can be arranged here on the forum. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. If not, please chat with us.

Let us know how you go.


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