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New Contributor Kazz66
New Contributor

Incoming call list

Hi all was just wondering if it’s possible to get a list of all incoming calls to a mobile number?

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Trusted Contributor
Trusted Contributor

Re: Incoming call list

You'd have to put a written request to the Customer Resolution Group (CRG) to request such data. Asking the contact centre/chat would be painful to say the least as there is no defined process for such data.

 

You'd need to detail the reasons why.

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Honoured Contributor
Honoured Contributor

Re: Incoming call list

Probably worth at least one LIVECHAT/CALL to try. Staff do have access to additional information not on bills (for example daily internet data usage). Couldn't hurt to ask but as JP says it might need a more formal application (although I'm not sure why you'd have to justify the reason for your request)

 

Obviously blocked/hidden numbers would not be listed.

 

Peter Gillespie

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